We pivot brands towards customer-centric experiences

We create effective digital strategies that drive meaningful connections, new business and customer experiences.

Our mission is to help clients uncover the power of digital and deliver superior customer experience through our customer-centric, insights-driven methodology.

Over 25 years of digital strategy and execution excellence

Tengja means “connect” in Icelandic. The name reflects our belief that digital is a powerful connector between brands and their customers. Through our proven methodology, we enable client organizations to effectively connect with their customers through meaningful engagement.

With 25 years of digital strategy and execution excellence, we provide brands with end-to-end digital guidance, from defining your brand’s digital strategy to bringing the strategy to life with our services in customer experience design, program management and process redesign.

Case Studies

Digital Strategy and Website Redesign – Read full case study

The charity lottery category has been facing steady sales decline. Working with Tengja, Heart & Stroke Lottery improved on-site conversion by 33% and exceeded their net profit target by 35%. 

Digital Strategy – Read full case study

Tengja worked with Sovereign Insurance stakeholders to envision the future customer journey and formulated the organization’s digital customer experience strategy. The approach aligned stakeholders and elevated their customer-centric mindset.

Digital Audit & Governance – Read full case study

Merlin Entertainments was experiencing digital performance stagnation and poor return on digital investment. Tengja conducted an objective audit and recommended clear steps to improve their return on digital investment.

Website Design – Read full case study

The Anchor Risk Solutions website effectively built trust, credibility and achieved speed-to-market, within the timelines of its brand launch.

Digital Channel Strategy – Read full case study

As the next phase of growth, HoodQ wanted to explore new channels for product distribution. Through an outside-in, collaborative approach, Tengja guided HoodQ stakeholders to effectively arrive at a B2C channel strategy. 

Let's connect!

Ready to up your digital game? Let us accompany you on this exciting journey.